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Recruiting, Motivating, and Keeping Quality Employees
- Define human resource management and explain how managers develop and implement a human resource plan.
- Explain how companies train and develop employees, and discuss the importance of a diverse workforce.
- Define motivation and describe several theories of motivation.
- Identify factors that make an organization a good place to work, including competitive compensation and benefits packages.
- Explain how managers evaluate employee performance and retain qualified employees.
- Explain why workers unionize and how unions are structured, and describe the collective-bargaining process